Shipping & Returns

Shipping Policy

We offer reliable and fast shipping options to ensure your purchase reaches you on time. All orders are processed within 1-2 business days and shipped via standard shipping, which takes 3-5 business days for delivery. We provide tracking information so you can monitor your shipment's progress.

Our products are carefully packaged to prevent damage during transit. Shipping costs are calculated at checkout based on your location and the weight of the package. Free shipping is available on orders over £50. For any shipping inquiries, please contact our customer service team at hello@assortmentavenue.co.uk. Providing clear shipping information builds trust and reassures our customers that they can buy from us with confidence.

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with our product, you can return it within 30 days of purchase for a full refund or exchange. Please ensure the item is in its original condition and packaging.

To initiate a return, contact our customer service team at hello@assortmentavenue.co.uk with your order details. Refunds will be processed within 5-7 business days after we receive the returned item. Shipping costs are non-refundable. This policy helps us build trust and reassure our customers that they can buy with confidence.